ExitReality’s Acquisition of Twinity

As you are aware, ExitReality has recently acquired Twinity. We are equally aware that Twinizens have many questions about this. Here is a summary of the questions we have received so far, and ExitReality’s answers to them.


Q: Where can I find out more about the acquisition?

A: You can read more here 


Q: Who are ExitReality?

A: They are a company that is dedicated to 3D on the web. Read more here


Q: Will Twinity close?

A: No


Q: What are ExitReality’s plans for Twinity?

A: We want to help Twinity grow and become part of a great suite of ExitReality virtual/3D offerings.


Q: Things have been stagnant for several months now, will this change?

A: Yes. As part of ExitReality, Twinity will have access to more resources for things like customer support, server support and server maintenance.


Q: Will anything change about VIP memberships.

A: Changes are likely eventually, but none are planned for the immediate future. Future changes are likely because with any premium offering, we constantly look for ways to make it more attractive for people to purchase. This means that you should not see negative changes when they eventually come.


Q: Will the cities be reactivated, if so when?

A: Unknown


Q: If the cities come back, will city real estate be rentable or only available for purchase?

A: Unknown


Q: Will google city maps be returning

A: Unknown


Q: Will Age Verification be added so we do not have to have an Access Passes for adult content?

A: This is actually separate questions:

  • Age Verification: Unknown
  • Access Passes: These will stay as a separate 1-time purchase option. This must remain a separate option to ensure that no one is exposed to such content unknowingly or unwillingly.


Q: Will Twinity continue to be an adult only world?

A: Yes – younger users are encouraged to try ExitReality’s music virtual world called vSide.  Learn more about it here.


Q: Will someone be continuing to monitor social media?

A: Yes, and you will see a great deal more activity on social media from us.


Q: Will anyone from the Metaversum team become part of the ExitReality team?

A: Various resources are being evaluated to see where they will perform best. Twinity’s lead community manager Carolyn will continue in her current role for ExitReality. Key people that will not be joining the ExitReality team, such as the Metaversum CEO will still assist with transition efforts and knowledge transfer as long as needed.


Q: Will the community team be expanded?

A: Our community manager has fully deployed the new moderator and mentor groups, this should address many issues. Additional staff are already assisting in community management. We will continually review the structure and modify it as needed to ensure quality experiences and responsiveness for our members.


Q: Will there be new servers?

A: Yes, everything will be moved from Metaversum to ExitReality servers.


Q: When things go wrong will we be made aware of what is going on?

A: Yes


Q: Will our website be changed to provide faster access to information about server status or problems?

A: Yes


Q: Does ExitReality have set downtimes for updates / maintenance?

A: Yes, notifications will be made regarding planned downtimes. However through the transition if anything does fall over we will make our best efforts to respond promptly.


Q: Where are the servers moving to?

A: San Francisco, California, USA


Q: Will there be a re-grand opening / launch?

A: Unknown


Q: When will we come out of Beta?

A: Unknown


Q: Will there be a global buyback system to encourage our content creators?

A: Unknown


Q: Will any ExitReality staff meet with us inworld periodically?

A: Unknown


Q: When will we see new client updates?

A: We do not have projected dates yet as this is dependent on how well the server and programming transitions go. We don’t want to give dates at this point and raise expectations that unforeseen migration issues would prevent us from meeting.


Q: Does ExitReality use voice chat? If so, will it return to Twinity?

Q: Will the casino be brought back?

Q: Will other games such as slot machines and card games be added?

Q: Will we be able to right click on a person to automatically submit their specific account ID when reporting them like you can do in vSide?

Q: Will we get the ability to clear all Twinity mail messages with one button click?

A: Specific code updates are not determined yet. This will be reviewed when we are further into the transition process.


Staff members at both Twinity and ExitReality are excited about Twinity’s potential and are really looking forward to seeing the community and the technology continue to grow.


See you in-world!


Twinity New Update, just in time!

Dear Twinizens,

It took the team a bit of time to have the new Twinity Update ready, but we really wanted to deliver it as a very special Christmas present to all you and it is finally here! Apart from releasing the Activity System, we are also fixing some bugs you had reported to us.

New Toolbar Buttons

To start, we changed the buttons of the Toolbar Menu and added a new Tasks button where you can find many different activities to complete, earn points,  level up and unlock features. We adapted the existing Welcome Tour to improve the new user experience and we will be rolling out different activities in upcoming updates for the Twinizens who already mastered the basics.

New Tasks and Levels

When you start Twinity after the update, each of you will have a different level in game. It depends on many factors, that you can find out more about clicking on the star in the upper left corner, next to the Twinity logo. Each level activates a certain feature in Twinity: this way new users have not so many options at start so they can focus on learning the main parts.

Level up and discover more activities

So you get the idea, once you reach the 2nd level, you get the Starter Apartment. After you get into the 3rd level, the Moods buttons are added to the Animations window and you can then change the way you walk. With level 4 the ability to fly gets unlocked and reaching level 5 allows you to upload objects from your computer. Once you are on level 6, you can open a shop in Twinity, in level 7 is time to create your Photofit of your avatar’s face. For now, you can go up to level 10 and it will be your mission to discover what is waiting for you on Level 8, 9 and 10 😀

Twinity Update

Hi everyone,

today we just released a small patch to Twinity that includes the following changes:

  • You can now share on Facebook whenever you win a new badge in Twinity.
  • We fixed a bug with teleporting to users in the city reported by Lourenco
  • We fixed a problem with the dance game once you reach level 10 reported by Bill
  • We fixed a bug with light properties reported by Ray
  • We removed the Notecard feature, because no-one really ever used it 🙂
  • We fixed a bug with special characters in the profile slogan text
  • We resorted the context-menu for places a bit, to make it more usable

And last bug not least, we did a big refactoring to the library window code. You do not see much of it because most changes are internally, but we hope you can feel the speedup of the menu. Now items are loaded much faster and they show as soon they arrive from the server.

We hope these changes make Twinity more enjoyable to you 🙂

Next in line is a bigger release that probably will take a few more weeks to complete. In this release we plan to add a more elaborate task system, with tasks, points, levels and special features you can earn by leveling up 😛

Also a new shop is planned to open next week, so stay tuned!

All the best

Twinity Update

Dear Twinizens,

we just released another Wednesday-Patch with a number of improvements:

1. Now you can upload pictures to your profile. They show up in Game and on Twinity.com. This way you can share your best screenshots easily with other members or with a click of a button on Facebook:

2. We optimized the profile window, so now you can edit your slogan directly from the client, and access all important information about a member easily in one place:

3. Following a request from Ayman we added Arabic character support to our chat windows

4. Following a request from Prof we enabled naked male torsos in public places

5. We hopefully fixed a rare bug with private messages sent by blocked users reported by Mish

6. The “enable chat animation” setting now also enables the automatic idle animations and therefore is called “enable automatic animations”

7. A bug with the knock system discovered by Sweetpea was fixed

8. We did several performance optimizations

Have fun with the new client!


VIP Update is Live

We just released the VIP Update! You find all the information about the new VIP Pass here:


Right now, we are un-hiding a ton of new cool VIP-items in the shop. The Shop Manager will update you on what is available soon. In addition to all the bug-fixes and improvements mentioned in the previous blog post we also added two little things:

1. If you send a postcard to Facebook from the client you will get a little reward (15 Globals per upload, once a day)

2. We optimized many database requests, so now you get faster results if you open the Places menu and the Community menus.

As there was also quite a bit of code cleanup (especially in the parts for gifting, buying, logging in, friend handling), I really hope we did not break anything. Please let us know using  “Send feedback” if you spot new bugs. Next update is already in the pipeline: yet another update to our places menu, that will make it faster and easier to use and will show top Twinity places more prominent.

See you in Twinity!


Next Twinity update and NEW VIP Pass!

Dear Twinizens,

the next Twinity update is scheduled for Wednesday 10th of August and it comes full of fixes and new additions!

Things that will be solved:

– The public chat history window will appear open by default for new members
– You will again be able to teleport to anyone within the same place as usual
– The strange – signs between chat smileys in speech bubbles will no longer appear
– The Access Pass sign will be hidden if the name is also hidden
– The list of places sorted by ratings will display them in the correct order
– The teleport to places using the minimap will work properly again
– The video jukebox will not display the exception that many of you reported

Apart from bringing back the Achievements button to the interface and making the loading of your friends list faster, this update also introduces the VIP Pass that will maximize your Twinity experience. As we informed you in the presentation events of this new feature, the VIP Pass comes with 300 Globals monthly, it will allow you to buy with a 5% discount in all the items sold by Twinity, it will give you access to exclusive items such as VIP clothes, animations or floorplan templates and will also allow you to edit the colour of your name. Here you have a sneak peak!

Color selector for VIP Names

VIP name symbol

VIP Items

If you have questions or concerns about the fixes and new additions to Twinity, please send an email with your enquiry to support@twinity.com!

Twinity Update June 15th

Dear Twinizens,

we made an small update today in our Twinity client:

– We added the Access Pass
– We fixed the possibility to make gifts with drag and drop, it was broken :O
– We added new fonts and colors for avatar names
– We changed the order of the inventory (now newest items are on top) 😀
– We made one performance improvement

If you have questions or experience issues let us know with an email to support@twinity.com!

New Access Pass!

Dear Twinizens,

a long awaited feature finally arrives to Twinity! Starting this weekend the new Access Pass will be available on the Twinity website. That means from now on people that you meet in Twinity will have the possibility to show that they are above 18. A special icon above the avatar displays that you are Access Pass holder. Places and items rated as adult with the red triple x will be only available for Twinizens with the Access Pass and only them will be able to receive adult items as gift. Remember that as stated time ago, this pass is a one time only payment!

Here you have a preview of the new feature:

Twinity Acess Pass

We know some of you marked places as adult but the space does not have explicit content, so please don’t forget to edit that in your own places! In case you have doubts about it contact support@twinity.com

Twinity Update on 7th July

Dear Twinizens,

hopefully you patched already! With today’s new update we could add to Twinity several improvements:

1. We have now a very brand new special location for the Dance Challenge called “Party Island”. You can visit anytime or join the event tomorrow 😀 to check on the high-score lists displaying the best players and the additions we made to the Twinity Jukebox!
2. We made several bug-fixes to the Twinity Launcher, which is still not turned on by default, but you can always activate it to check it out. You can find the instructions here, see point n.4 🙂
4. In-World links now can be used on objects to open UI-Windows (use the following special keywords: #Shop, #Animations, #MiniMap, #Places, #CustomizeAvatar, #Community, #Inbox, #FriendList when setting a teleport link)
5. Two new preferences in the settings menu were added:
– Ability to disable auto chat animations
– Ability to disable notifications when someone enters your place
6. Bugfix: It is now possible again to enter Marius skate shop, so go and get your skateboards ready!

We hope you like all of it, let us know if there is any problem contacting us using support@twinity.com 🙂

Your Twinity Team

Changes on Twinity.com

If you opened today in the afternoon Twinity.com without being logged in, you probably noticed some changes 😀 We did modify the interface for new users with an initial slide showing the many different possibilities that Twinity has to offer. In addition, the Choose Your Free Avatar! button takes you to a new way to start in Twinity: the Avatar Selector. You can check the 15 different new default avatars before you login in the client and decide what suits you best! Do you like them? Which one would you choose?


Enter your email address to follow this blog and receive notifications of new posts by email.

Join 10,680 other followers

%d bloggers like this: